Introduction

Welcome to ChicMentor Academy. Your privacy is important to us. This Privacy Policy outlines the types of personal information that we collect, how we use it, and the measures we take to protect your information. By using our services and website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information in order to provide you with the best experience and services. This may include:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Billing address
    • Payment information (e.g., credit card details)
    • Account login credentials (username, password)
  • Non-Personal Information:
    • Browser type
    • Device information
    • IP address
    • Cookies and usage data (such as page visits, time spent on the site, etc.)

2. How We Use Your Information

We use your information to:

  • Process your course enrollments and payments.
  • Provide you with access to our online beauty courses and materials.
  • Communicate with you about updates, new courses, promotions, and other services.
  • Improve our website and services based on user feedback and usage patterns.
  • Handle customer service inquiries and support requests.
  • Ensure the security of our website and protect against fraudulent activity.

3. Cookies and Tracking Technologies

ChicMentor Academy uses cookies and similar tracking technologies to enhance your experience while using our website. Cookies are small text files stored on your device that help us track your preferences and activities on our site.

You can choose to disable cookies in your browser settings, but please note that some features of our site may not function properly without them.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to ensure that your data is protected from unauthorized access, alteration, or destruction. This includes the use of encryption, firewalls, and secure payment gateways for processing transactions.

However, please note that no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors, customer service tools, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purposes of providing services to us.

We may also disclose your information if required by law or in response to valid legal requests by government authorities.

6. Third-Party Links

Our website may contain links to third-party websites that are not controlled by ChicMentor Academy. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request that we delete your personal information, subject to any legal or contractual obligations.
  • Opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in the email.

8. Children’s Privacy

ChicMentor Academy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can remove that information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes to the policy will be posted on this page with the updated date at the top. We encourage you to periodically review this policy to stay informed about how we are protecting your information.